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When the connection drops

If the connection drops, screens that only show information reconnect automatically.

Good to know

  • Things you only read, like maps and lists, reconnect automatically up to 4 times.
  • When the page is in the background or you are offline, it waits until you are back.
  • While the connection is down, “📶 Connection is unstable” appears at the top of the screen.
  • This message goes away once you are connected again.
  • Tap the message to see a record of recent drops on this device.
  • The same message appears at most once every 20 seconds.

Note

  • Actions involving money, construction, and so on are not retried automatically, because there is no way to know whether they went through.
  • If you see “The connection was interrupted”, check first, then try again.