Ask a help desk

You can contact a company by writing a subject and a message. Only the person asking and the company can see it.

How to

1. On the company's page, press “💬 Contact help desk”.
2. Write a subject and a message, then send it.
3. When they reply, you get a notification.

Good to know

• You can see your inquiries in “Business” → “Help desk”.
• On the company side, only the president and staff set as “Desk staff” can see them.
• The president replies from “Help desk (inquiries)” in “Work” → “Company page”. Desk staff reply from “Work” → “Workplace”.
• Either side can mark it “Resolved”. After that, it becomes read-only.
• The president can stop accepting inquiries, or write a help desk notice (such as opening hours).
• Per person, open inquiries are limited to 3 per company, new inquiries to 10 a day, and replies to 60 an hour.